Shipping & Returns

Returns Policy

Returns will be accepted for the following reasons: 

  • The tag(s) received is defective due to a manufacturing fault 
  • The information on the tag(s) is different to the information supplied by the customer. Please note: the exact information provided will be engraved, we cannot provide free replacements if a customer provides incorrect information. 


Shipping

We use Royal Mail to send you your goods. 
Postage within the UK is completely free of charge
Orders outside the UK are always welcome and incur a small charge of £1, that will automatically be added to your order when you put in your address. 
Goods are normally shipped within 24 hours of receiving your order (weekdays). Orders placed over weekends and public holidays will be dispatched within 24 hours from the first working day thereafter. 

We use Royal Mail to send you your goods. 

Postage within the UK is completely free of charge

Orders outside the UK are always welcome and incur a small charge of £1, that will automatically be added to your order when you put in your address. 

Goods are normally shipped within 24 hours of receiving your order (weekdays). Orders placed over weekends and public holidays will be dispatched within 24 hours from the first working day thereafter.